Session 8

Your Digital Business Systems Are Cast in Concrete

Longevity is a sign of quality in many fields. But in the fast-changing world of digital business, the ability to easily replace or remove parts is what’s really needed. Unfortunately, the digital systems you have in place were rarely designed that way.

You will learn:

• That designing digital systems for easy removal or replacement takes more time.
• That the typical performance measures in place encourage not taking that time.
• That even worse, the engagement model in place creates tangible incentives to make systems hard to replace or difficult to remove.
• What measures are missing and the reasons behind their absence in the performance evaluation landscape.
• That M&A are not the true reason for systems being in function for too long, even after they’re not wanted anymore.
• What to ask to probe about future changes and system dismantlement.